As risks to corporate travelers accelerate, organizations are examining their programs to determine if their initiatives are sufficient to protect travelers. Compared to fixed assets, such as office locations, travelers are assets that continually move and are offline at various times during their travel. Further, and for privacy concerns, many travelers do not want their locations tracked real-time. Here are some considerations when evaluating your travel risk management program needs.
Critical Events in Traveler Locations
What geographic areas is your team traveling to?
It is essential to identify where your employees are traveling to/from and then provision risk intelligence that can inform you of events near your travelers.
Risk Rating of Traveler Destinations
Does the corporate security team and the traveler understand the risks of their intended destination?
The corporate security team needs to understand whether certain regions have risks, then communicate those risks to the traveler. Crisis24 can readily support a travel risk management program by delivering country- and region-specific intelligence alerts and trip briefs to your personnel.
Situational Awareness around Travelers
Do you have a way to understand if a critical event is near one of your travelers?
Since travelers are mobile assets, situational awareness of those travelers is a difficult task. Using a map-based system, risk intelligence can be overlayed on the location of a mobile asset as well as where that person is expected to be in the future. This allows corporate security teams to quickly understand who is near a critical event and also who is en route to that area.
Communication with Travelers
Do you have a way to reach an impacted traveler(s) in the case of a critical event happening nearby?
Once you’ve identified impacted travelers, there are a range of ways to reach that traveler. Each organization designs their own communication modalities based upon critical event severity and will conform the communication method to the group receiving it. For example, for an emerging weather event, a corporate security team might send a Slack message to their internal facilities security team notifying them that a hurricane is approaching them in the Southeast. As the hurricane intensifies, then they might notify their entire impacted employee base via email. And then, finally, when the hurricane is within 24 hours of landfall and is projected to be significant, a mass communications message might be sent. These are examples of the range of communication modalities used by modern corporate security teams.
VIP Travelers
Are you tailoring your travel risk management to your various constituents?
In many organizations, there might be one or more high-profile VIPs. These individuals will likely require a higher degree of monitoring given their profiles, and monitoring might include private jet travel itineraries, car service monitoring, specialized guard services, and other services. It is best to coordinate the needs and willingness of your VIPs to monitor and address their safety considerations while designing your program.
Learn more about Crisis24’s integrated risk management services.
