GLOBAL MEDICAL EVACUATION  
AND ASSISTANCE

Balancing urgency with economic considerations and logistical realities, Crisis24 offers a full range of evacuation solutions: air ambulances, road ambulances, medical escorts/stretchers on commercial flights, or escorts/equipment on chartered flights.

Crisis24 has access to the specialists, equipment, and infrastructure to conduct air ambulance transport for complex cases, including ICU portable ventilators, ECG monitors, extracorporeal membrane oxygenation (ECMO) machines, intra-aortic balloon pumps (IABPs) and portable medical isolation units (MIUs) for patients with infectious diseases.

Spanning 200+ countries and territories across six continents, Crisis24’s network of vetted medical and logistics providers ensures that organizations can meet their Duty of Care to travelers and expatriates—whether they require referrals, in-patient care, out-patient care, mental health services, or medical evacuations.

Using a follow-the-sun model across its six medical and security operations centers, Crisis24 provides first-call nurse triage for all medical assistance calls and has immediate medical director escalation for complex cases.

Crisis24 has the administrative processes and IT infrastructure in place to work directly with insurers—be it through direct billing agreements or notifications of care—in order to manage costs without compromising patient care.