
Incident Management
Get maximum control over incident intake, management, resolution, and reporting—all on one system.
EXTREMELY VERSATILE
Adaptable for handling all incident types from vandalism and minor injuries to catastrophic weather events and criminal investigations.
HIGHLY CONFIGURABLE
Match workflows, checklists, tasks, forms, and fields to match your needs and processes.
FLEXIBLE INTAKE CHANNELS
Incorporate data from communications, tip line calls/reports, threat intelligence, alerts, and more.

Two-Way Communications
Industry-leading technology to ensure business continuity through any crisis.
MASS NOTIFICATION
Supports two-way email, SMS, text-to-voice, in-app, Slack, Teams, and WhatsApp.
IN-BOUND MESSAGING
Incorporate mobile app-based safety check-ins and crisis signals, in addition to group calls and surveys.
CENTRAL CONTROL DASHBOARD
Track the status of all communications, with live updating of message delivery status, response requests, and replies
SMART AUTOMATION
Auto-generates recipient lists based on the proximity of people and assets to threats.

Critical Event Workflow
Respond quickly and effectively to all critical events—any time, anywhere.
COMMON OPERATING PICTURE
View, assess, and respond to threats in the same system; simply click on an alert to begin.
CRISIS-SPECIFIC PROCESSES
Embed your preferred protocols and standard operating procedures (SOPs).
AUTOMATION
Exclude minor or irrelevant events— or automatically escalate urgent or critical events.
GLOBAL COLLABORATION
Quickly assign tasks to onsite or remote colleagues to resolve alerts as a team.

Reporting and Analytics
Capture, investigate, and analyze almost any data in the system for insights and awareness.
INSIGHTFUL ANALYTICS
Analyze information across multiple data sets to support situation reports (SITREPs), after-action reviews (ARRs), executive summaries, and more.
TEAM BENCHMARKING
Use alert, incident, and response data to examine performance and set benchmarks.
RISK ANALYSIS
Uncover patterns of recurring risks that need more robust mitigation efforts—by location or region.
