PLATFORM
CRISIS24
MASS NOTIFICATION

EMERGENCY MASS NOTIFICATION FOR BUSINESS CONTINUITY
To maintain critical operations during a disruption, a well-designed business continuity plan is essential—but not sufficient. The other requirement is a platform powerful enough to ensure the plan is always properly executed.
Featuring the industry’s most advanced two-way mass notification technologies, this platform ensures seamless business continuity 24/7/365 worldwide—no matter the severity or scale of the incident an organization is facing.
MAINTAIN BUSINESS
CONTINUITY DURING
A CRISIS
Provide a central, reliable means for coordinating response efforts and executing your recovery plan.

ALL CHANNELS,
ALL DEVICES
Establish emergency two-way communications with all personnel worldwide, even when primary channels are overwhelmed.

DELIVER CRITICAL,
TIME-SENSITIVE ALERTS
QUICKLY
Instantly generate recipient lists and pre-written messages for 150+ different scenarios.

SEND, TRACK,
AND RECEIVE ALL
COMMUNICATIONS
WITH EASE
Relay critical instructions, pinpoint where assistance is needed, and ensure that business continuity plans run seamlessly with the unrivaled speed, versatility, and security of our mass notification platform.
CONNECT BY ANY MEANS NECESSARY
Reach all affected people without switching platforms.
MONITOR PEOPLE’S SAFETY IN REAL-TIME
Track message delivery and responses via dashboard.
LAUNCH A VIRTUAL SITUATION ROOM
Send alerts with one-click access to conference calls.
AUTO-TARGET RECIPIENTS
Choose groups of people to alert by location, role, or responsibility.
COMPOSE MESSAGES INSTANTLY
150+ customizable message templates via mobile app.
INTEGRATE EASILY
450+ out-of-the-box integrations.

GET THE RIGHT INFORMATION
TO THE RIGHT PEOPLE AT THE RIGHT TIME
TWO-WAY
COMMUNICATIONS
With our mass notification platform’s unparalleled outbound and inbound communication capabilities, organizations have the resources to react to new developments and effectively pivot during any emergency.

MULTI-MODAL MESSAGING
DEVICES
Mobile phone, tablet, desktop, landline.
CHANNELS
Email, short message service (SMS), mobile app, text-to-voice, desktop notifications, Slack, Teams, Telegram, WhatsApp, RSS feeds, and more.
GLOBAL ASSISTANCE HOTLINE
CLIENT-DEDICATED LINE
Crisis24 provides a single point of contact for all personnel worldwide to request assistance for any security, medical, or travel-related issues.
24/7/365
Using a follow-the-sun model across Crisis24’s six global operations centers.
MULTILINGUAL
In-house support for 16 languages and on-demand access to translators in 70+ languages.
MOBILE APP SAFETY CAPABILITIES
LOOKOUT
Lets personnel report incidents they encounter while on the job.
SOS
Connects travelers with one of Crisis24’s global operations centers and alerts client-designated point(s) of contact.
CHECK-IN
Allows employees to self-report their location at any time.
LIFE CHECK
Automatically activates an SOS if the recipient hasn’t responded within a pre-set length of time.
KEEP LIFE-SAVING
INFORMATION MOVING
THROUGH ANY CRISIS
RECOVERY-BOOSTING
FUNCTIONALITY
In addition to its industry-leading mass notification capabilities, the platform was engineered to optimize the efficiency of business continuity plan protocols.
Command Center
Instantly launch an organization-wide hub for all crisis communication efforts.
CONFERENCE BRIDGE
Send an alert with one-tap access to a group call to share information, make decisions, and coordinate response efforts.
REAL-TIME MESSAGE DASHBOARD
Monitors the status of all communications — e.g., message delivered, received, opened, answered — and immediately updates priority lists as recipients confirm their safety.

Smart Automation
Easy-to-configure tools that allow you to balance speed with precision during emergencies.
DYNAMICALLY-GENERATED LISTS
Quickly choose groups of people to alert in an emergency based on location, job role, or capability.
GEO-ENABLED ALERTS
Use mobile GPS tracking or geofencing to automatically alert people within the area.
SCENARIO LIBRARY
150+ customizable message templates covering a full range of critical events.

Best-In-Class Backend
450+ out-of-the-box integrations with your existing physical security, business continuity, and IT systems.
END-TO-END INTERNET PROTOCOL
Accelerate the delivery speed of voice and text messages to mobile devices and reduce variable usage fees from domestic and international carriers.
STRONG SECURITY
ISO 27001-.FedRAMP-.and SOC-2-certified for world-class data protection.

GAIN EFFICIENCY WITHOUT
LOSING EFFECTIVENESS
ONE SYSTEM
FOR ALL SCENARIOS

EMERGENCY
COMMUNICATIONS
The platform’s speed and security make it an ideal solution for urgent communications with both small and large groups.
CRISIS ALERTING AND RESPONSE
ACTIVE ASSAILANTS
SEVERE WEATHER
NATURAL DISASTERS
HEALTH AND SAFETY INCIDENTS
CYBERSECURITY AND IT INCIDENTS
EXECUTIVE PROTECTION
PUBLIC ALERTING

DAY-TO-DAY
COMMUNICATIONS
Once in place, the platform’s multi-channel capabilities and out-of-the-box integrations also make it an excellent platform for routine, non-emergency mass notifications.
HR UPDATES
ON-CALL SCHEDULING
OFFICE CLOSURES
INTERNAL COMMUNICATIONS
STRENGTHENS
BUSINESS CONTINUITY
MY ORGANIZATION
NEEDS TO
Reduce the time needed to mobilize crisis response
Maintain contact with personnel during a disaster
Monitor the safety of sites and assets globally
Send alerts internationally across multiple carriers
Communicate with personnel company-wide during emergencies
TRUSTED INTERNATIONALLY
What we like most about the mass notification platform is that the system is accessible through the web. To the best of my knowledge, the system has never been down. It’s reliable.
HR DIRECTOR
CANADIAN UTILITY COMPANY
FAQS