With a fragmented approach to risk and security services delivered through several independent suppliers, a global provider of payment solutions and cash management strategies found themselves frustrated by the lack of a cohesive program. As a company with over a half million agent locations in over 200 countries and the need to move money in a matter of minutes, accessing intelligence regarding threats to operations and its 11,000 employees in real time coupled with the need for timely two-communication are extremely important. The toggling back and forth between multiple systems was taxing on staff members and none of the systems provided the 24-hour support and ease of access they were looking for.
After consulting with the client and discussing their needs, Crisis24 was able to consolidate the services under one platform - delivering ease of management and simplifying access to actionable intelligence – all while saving them $100K a year. This client is now benefiting from an integrated risk management solution that combines intelligence, asset exposure, and communication, and includes:
- Monitoring travelers and threats in real time
- Threat intelligence that maps to all assets, including people, buildings & facilities, and office locations
- On the ground assistance for personnel through 24/7 global operations centers
- Mass communication capabilities via email, SMS, in-app push, and text-to-voice
- Built-in reporting capabilities including trip status, the overall status of each intended recipient, and a detailed history of all communication
- Medical assistance no matter where employees work
In addition to cost savings amounting $100K/year, this client chose Crisis24 based on the comprehensiveness of our best-in-class platform, our experience in the industry, and our strong references. Their trust in Crisis24 has led to ongoing discussions to provide additional services for their security needs.
Learn more about Crisis24’s integrated approach to actionable risk management or schedule a demo of our risk management platform with one of our experts.
