Disparate systems after a merger are commonplace and can strain resources. When those systems are related to security, they can also impact business risk and resilience. A global tech giant realized that its legacy applications and platforms, multiple ways of looking at data, and changing technology demands in its Global Security Operations Center (GSOC) made managing risk exceedingly difficult. To help solve this challenge, they turned to Crisis24.
The client’s incumbent service provider lacked the right technology, forward-thinking approach, and support model to meet the global tech company’s needs. Enter Crisis24. Our leading position in the industry earned us an introduction that started a three-year journey with the industry titan’s GSOC team. An initial conversation with Crisis24 leaders established a relationship based on respect and trust, paving the way for ongoing dialog about the client’s specific requirements and the tailored solutions available through Crisis24.
The collaboration eventually led to a solution offering the precise combination of tools and services required for a best-in-class GSOC environment. Powered by Crisis24 Horizon and TopoONE by Crisis24, the client’s GSOC is now fueled by the most relevant risk intelligence and the most flexible critical event management platform purpose-built for this setting. GSOC leaders now have 360-degree exposure visibility, compressing response times, enhancing team productivity, and enabling proactive risk mitigation.
Crisis24’s attention to detail, flexibility, and superior technology helped us earn the trust of this global tech giant. Define the future of the security operations at your GSOC with an integrated technology solution from Crisis24, delivering a single view of the insights you need to keep people safe, improve processes, and build a more resilient organization.
