Journey Management
Secure, professional, unmatched journey management services worldwide
Crisis24 supports your worldwide movement, covering all safety, security, and privacy aspects of your organizational travel. Our extensive experience and expertise provide your personnel with the right level of enhanced protection and support, especially if traveling to or operating in more high-risk or unfamiliar environments. Our team will help you plan, manage, and execute every aspect of your journey management program worldwide.
Ensure the safety of your executives and key personnel when traveling.
We have decades of experience providing successful Journey Management services to Fortune 500 and leading organizations worldwide.
400+ journey management operations per month
Tailored pre-departure risk assessment and route planning
Monitoring by 24/7 Global Operations Center (GOC)
Ongoing real-time communication between the GOC and protective teams via secured encrypted channels
In-country vetted security professionals with local knowledge
Flexible levels of protection adjusted to risk levels and client needs
Travel tracking via our state-of-the-art Crisis24 Horizon and TopoONE by Crisis24 technology
24/7 Global Operations Center
Crisis24 maintains a state-of-the-art 24/7 Global Operations Center (GOC) committed solely to supporting on-the-ground clients and protectors around the clock. Staffed full-time by security operations personnel and multilingual risk analysts, we utilize TopoONE by Crisis24, our advanced operations center platform, to monitor operations and threat developments worldwide. We maintain regular contact with our on-the-ground teams, keeping them updated with developing or potential situations so routes can be adjusted accordingly and risks mitigated to keep your personnel safe.
Services
Our comprehensive range of services provides peace of mind to your travelers so they can focus on your organizational objectives.
Accurate intelligence regarding security threats is critical to mitigating risk. Crisis24 utilizes real-time intelligence, local knowledge, and route planning to provide clients with a comprehensive Journey Management plan.
Risk assessments can be done for hotels, venues, or other locations to ensure they comply with adequate safety criteria and have appropriate security measures in place.
Depending on your location and needs, we provide protective personnel to escort your people throughout the journey and itinerary. Our experienced, professional, discrete, and highly trained teams will implement an operational plan that suits your needs.
We offer airport meet-and-greet arrival services and VIP fast-track customs processing (location dependent) all the way through to departure, check-in, and wheels-up confirmations.
With our network of vetted partners and security personnel, Crisis24 is uniquely positioned to provide 24-hour physical security for aircraft nearly anywhere in the world and often at short notice. All operations to protect aircraft on the ground are overseen by specialists familiar with the relevant local security conditions and airport regulations.
Secure ground transportation services are available in every US state and nearly every country in the world. The benefit of our highly trained drivers pertains to security and safety, particularly in high-risk, unfamiliar, or underdeveloped locations.
We provide armored vehicles and trained drivers when the circumstances call for enhanced precautions, particularly in high-risk areas.
With our extensive range of in-house medical capabilities, we can provide comprehensive medical support for your specific journey and health/medical needs.
Sometimes, Journey Management is needed at short notice, such as in a crisis or threatening environment. Crisis24 has the skill, experience, and global resources to rapidly plan and execute unique evacuations or movements when an environment becomes unstable, or urgency is required.
Elite Protection With Experienced Professionals
Our rigorous selection criteria and ongoing professional development programs ensure that the team we provide is of the highest caliber. We have an extensive global network of approved and vetted partners worldwide When Crisis24 considers a new vendor or partner for vehicles, equipment, personnel, or services, we require extensive documentation that demonstrates credibility, liability protection, financial stability, and status as a legitimate, trustworthy business. Our high standards guarantee that our clients always receive the best-in-class service and security.
Crisis24 Horizon: Innovative Technology to Support Your Journey Management
Crisis24 Horizon, our next-generation risk management platform, plays a key part in Journey Management processes, enabling both the organization and personnel to manage their risk, anywhere in the world.
Horizon for Security Personnel
Alerts of threats and disruptions worldwide
Exposure warnings when travelers may be at risk
Two-way communications with personnel
Location tracking via Horizon Mobile
Automated scheduled check-ins for travelers going to specific locations
Notification of trips to high-risk destinations
Awareness of trips being booked on not-preferred airlines
Horizon for Travelers
Pre-trip security reports on their location
Advice to mitigate risks
Alerts of threats and disruptions in their vicinity
Crisis signal in an emergency
24/7 hotline for advice and support
Horizon Mobile app to stay connected on the move
FAQ
What is Journey Management?
Journey Management is an all-encompassing approach to managing the safety and security of personnel or travelers who are on the road for work-related purposes. It involves planning, monitoring, and mitigating risks associated with travel, including that suitable duty of care is being provided and appropriate precautions are in place compared to the level of risk involved.
Does Journey Management always involve security personnel?
Journey Management is about having the appropriate level of protection and awareness in place for your traveling personnel. In low-risk countries, this may only require a basic understanding of the risks, general advice to mitigate concerns, and a way to stay informed of any potential incidents. It's about having the right precautions in place.
How do I go about implementing a Journey Management program?
Crisis24 can help guide you in defining and articulating processes, procedures, and solutions for the protection of traveling personnel. This ensures that travelers understand what is in place to protect them and what their obligations and responsibilities are whilst on business travel.
Is there a support network behind a security escort?
Crisis24 maintains a 24/7 Global Operations Center (GOC) committed solely to supporting on-the-ground clients and protectors around the clock. Our people stay in constant communication with the GOC, which monitors and coordinates all movements and keeps all relevant stakeholders informed of changes and developments of potential threats in the area.
Need Journey Management services to keep your personnel protected while on the move?
Contact our team of experts to find out more.
Integrated Risk Management
Crisis24 comprehensive security and risk management services cover all aspects of risk
Travel Risk Management
Risk Intelligence
Medical and Security Assistance
