CRITICAL EVENT MANAGEMENT
IN AN UNCERTAIN
WORLD, BE READY
FOR ANYTHING
Critical event management (CEM) begins long before an incident occurs—and continues well after it has been resolved. Plans must be exhaustive. Detection must be quick, and responses quicker still. Teams need to be ready. Lines of communication need to be open. Processes need to be analyzed and improved.
Whether facing natural disasters, security events, health emergencies, or pandemics, Crisis24’s CEM solutions offer what true operational resilience demands: best-in-class SaaS platforms, real-time threat intelligence, business continuity planning, and beyond.
Features
RESOURCES
FOR EVERY
CRISIS
COMPATIBLE WITH ALL DATA SOURCES
Purpose-built to integrate almost any data source—whether intelligence, CCTV, alarm systems, or travel & HR data— TopoONE is designed to enable organizations to manage everything through a single, unified operating picture, enhancing awareness and control during critical events.
REAL-TIME THREAT INTELLIGENCE AND INCIDENT MONITORING
Using a combination of regional experts and Al threat-detection technology, Crisis24 monitors 200,000+ high-quality sources in over 35 languages to identify potential threats worldwide that could impact your people, sites, and assets.
POWERFUL VISUALIZATION TOOLS
The TopoONE CEM platform can plot risk intelligence alongside the location of people and assets on an interactive map, where users can click to pull asset data or even initiate an incident workflow.
END-TO-END INCIDENT MANAGEMENT
Designed to manage everything from simple cases to complex investigations, the TopoONE Incidents module lets clients fully configure workflow, checklists, tasks, forms, and fields to match their unique risks, regulations, and internal processes.
TWO-WAY MASS NOTIFICATION
Available as standalone platforms or integrated within TopoONE, Crisis24’s mass notification systems help security teams collaborate virtually, accelerate emergency protocols, and track personnel safety during emergencies.
AUTOMATED REPORTING AND ANALYTICS
By capturing key alert and incident response data, TopoONE lets users quickly generate incident reports, calculate security response performance benchmarks, analyze incident volumes, and identify recurring sources of risk.
EMBEDDED INTELLIGENCE SERVICES
Efficiently scale up your threat monitoring and incident response capabilities with highly skilled, embedded intelligence analysts—either onsite or remote—who are recruited, onboarded, managed, and trained entirely by Crisis24 on your behalf.
EXPERT CRISIS MANAGEMENT AND COMMUNICATION
Develop tailored incident and crisis management plans so that your teams are ready to manage any critical events at any given time, minimizing disruptions to your operations. Crisis24 helps you navigate critical events while ensuring all stakeholders are appropriately informed and coordinated.
GLOBAL CRISIS RESPONSE SUPPORT
Available 24/7 through Crisis24’s network of Global Operation Centers, we offer expert advice and on-the-ground support including emergency evacuation planning, medical and security assistance, and sheltering solutions.
POST-INCIDENT RECOVERY
To help clients emerge from critical events more resilient than before, Crisis24 can facilitate after-action reviews (AAR) as well as trauma-management services for affected personnel and their families.
SUCCESS STORIES
BRINGING STABILITY
INTO AN UNSTABLE WORLD
At work across six continents, Crisis24 is proud to help clients improve safety and operational resilience.
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A large U.S. online retailer with tens of thousands of employees and many European and Asian international physical locations was experiencing rapid growth that outpaced the maturation of its initial security program.
TRUE OPERATIONAL
RESILIENCE
IS WITHIN REACH
OUR EXPERTS
WHEREVER WE
OPERATE, WE EMPLOY
THE VERY BEST
Regardless of title—Chief Medical Officer, Analyst, Security Consultant—the name and experience of the person in that role are why the world’s leading organizations choose Crisis24.
FAQ
EXPLORE
FREQUENTLY
ASKED
QUESTIONS
WHAT IS CRITICAL EVENT MANAGEMENT (CEM)?
WHY IS CRITICAL EVENT MANAGEMENT IMPORTANT FOR BUSINESSES?
WHAT IS THE ROLE OF A CRITICAL EVENT MANAGEMENT (CEM) PLATFORM?
WHAT INDUSTRIES BENEFIT THE MOST FROM CRITICAL EVENT MANAGEMENT SOLUTIONS?
HOW DOES MASS NOTIFICATION TECHNOLOGY ENHANCE CRITICAL EVENT MANAGEMENT EFFORTS?
HOW DOES CRITICAL EVENT MANAGEMENT SUPPORT BUSINESS CONTINUITY PLANNING
WHAT ROLE DOES CEM PLAY IN CYBERSECURITY INCIDENT RESPONSE?
SECURE EVERY ADVANTAGE