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20 Apr 2023 | 06:25 AM UTC

Australia: Internet outage affecting MATE users nationwide as of April 20

Disruptions to MATE telecommunication services ongoing across Australia April 20. Commercial disruptions possible.

Informational

Event

Internet disruptions are affecting clients of the MATE service provider across Australia as of April 20. The interruption is due to a technical fault affecting a data center in Sydney, New South Wales. The timeframe for recovery works are not immediately clear. MATE officials said the outage is affecting broadband, as well as mobile internet and internet-based phone services. The most notable disruptions are occurring in New South Wales, Victoria, and Western Australia states.

Commercial disruptions are possible, especially if operations rely heavily on internet access provided by MATE. Communication and security systems dependent on internet connectivity may also be affected. Interruptions to online services provided by private entities, including app-based transport booking and food delivery, are possible.

Advice

Confirm telecommunications availability. Anticipate internet disruptions in the coming hours. Liaise with the MATE regarding likely restoration time.

Resources

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