Skip to main content
19 Jul 2024 | 08:10 PM UTC

Europe: Global Microsoft service outage's impacts on airports, rail services, and banking services slowly fading across region as of late July 19 /update 2

Global Microsoft service outage impacts on flights, rail services, and banking services receding across Europe July 19. Reconfirm services.

Critical

Impacts related to a global Microsoft service outage were gradually receding in the air and rail travel, banking services, and telecommunications sectors across Europe as of late July 19. Airports across Europe that had previously halted air travel services, including Berlin Airport (BER) in Germany, have announced the partial resumption of flights. Ryanair (FR), SAS (SK), and American Airlines (AA) have resumed most flights; however, disruptions may continue to affect these carriers over the short term. Delta Air Lines (DL) has also resumed some flights. The US Federal Aviation Administration (FAA) warned on July 19 that air travel disruptions could persist into July 20 due to the outage. Russian officials, meanwhile, have asserted that the country's IT systems were not affected by the outage.

In the UK, National Rail has reported widespread IT issues across its network. Consequent delays and cancellations have affected several train operators, including Avanti West Coast, c2c, Great Western Railway, and Northern. The outage has also impacted telecommunications services, including Sky News and the London Stock Exchange's news feed; Sky News has resumed transmission. Banking services disruptions have been reported in Turkiye and Spain and are likely to have affected other locations.

Public transport disruptions, including delays and cancellations of rail and flight services, will likely linger through at least July 20 and may continue into July 21. Disruptions will likely persist after services resume as transport operators work to clear any passenger backlogs that have materialized. The outage could lead to additional business and electronic payment disruptions. Lingering business interruptions are possible even after regular services resume as operations will probably take time to normalize.

Reconfirm flight and rail schedules. Do not check out of accommodations until onward travel is confirmed. Allow additional time for all air travel, and arrive at airports several hours prior to departure. Plan for business and telecommunications disruptions. Consider using alternative banks or payment methods, if possible, for urgent transactions. Stay updated on the status of internet and mobile banking services.