19 Jul 2024 | 10:12 AM UTC
MENA: Global Microsoft service outage impacts electronic systems in administrations, airports, and banking services across MENA region July 19
Global Microsoft service outage impacts administrations, airports, and banking services across MENA region July 19. Reconfirm flights.
A global Microsoft service outage on July 19 is impacting multiple sectors, including electronic systems in public administrations, air travel, banking services, and telecommunications across the Middle East and North Africa region. The United Arab Emirates (UAE) Foreign Ministry announced that its electronic services were affected and recommended that the public refrain from making any transaction on its online platform until the technical issue is resolved.
Air travel has been significantly impacted, with important delays reported worldwide. It is unclear when normal operations will resume. Dubai International Airport (DBX) confirmed that operations were temporarily affected. The outage is also impacting telecommunications services, including TV stations.
Air travel disruptions will likely persist after regular services resume as transport operators work to clear service backlogs. Public administrations could experience further disruptions in their electronic services. The outage could lead to business and electronic payment disruptions. Lingering business interruptions are possible even after regular services resume, as operations take time to normalize.
Reconfirm flight schedules. Do not check out of accommodations until onward travel is confirmed. Plan for possible business and communication disruptions. Consider using alternative banks or payment methods, if possible, for urgent transactions. Stay updated on the status of internet and mobile banking services.
