A major US retailer with thousands of locations nationwide will partner with Crisis24 to implement its first security and travel risk management program. The goal is to strengthen risk awareness and response capabilities and protect employees, travelers, and retail locations.
The retailer recognized the need for an integrated solution to protect its people and sites from critical threats (from natural disasters or extreme weather to civil unrest) and communicate quickly and effectively with impacted individuals no matter their location. Crisis24 will provide risk intelligence, travel tracking, mass notification, and medical and security assistance capabilities, enabling the retailer to take a more proactive approach to threat mitigation and incident response.
Maximizing Duty of Care, Minimizing Operational Disruptions
Duty of care is an important consideration for the retailer, and Crisis24 will help the retailer ensure the well-being of employees and retail locations through a single interface. Through the Crisis24 Horizon Intelligence Hub, the retailer will have continuous access to real-time risk intelligence, allowing decision-makers to pinpoint, assess, and respond to security concerns as they arise.
For example, if a hurricane is forecasted to impact a region where the retailer operates multiple stores, Crisis24’s intelligence analysts will provide early warnings, allowing leadership to make informed decisions on temporary closures, staff relocation, or supply chain adjustments. Meanwhile, employees in the affected areas will receive real-time alerts and guidance through a mobile app, ensuring they are prepared and can take necessary precautions. Travelers facing airport shutdowns, for example, will have direct access to Crisis24’s global support team, receiving immediate assistance to reroute their travel plans or secure safe accommodations.
If an employee on a business trip experiences a medical emergency, they can use the platform to request immediate assistance. Crisis24’s integrated medical and security services will facilitate rapid intervention, whether it involves directing them to the nearest medical facility, arranging emergency evacuation, or providing direct support through a 24/7 assistance hotline.
Crisis24 was chosen for its ability to be a true partner with the retailer and offer a fully integrated, cost-effective solution “under one roof.” The scalable platform will significantly strengthen the retailer’s ability to safeguard its nationwide workforce and retail footprint against evolving threats while strengthening business continuity. Employees will feel more confident knowing that their safety is a priority, whether they are working in-store, traveling for business, or managing operations remotely. In the face of unforeseen events, from extreme weather to geopolitical tensions, the retailer will have the tools and intelligence necessary to respond swiftly, minimizing disruptions and ensuring stability across its operations.
Learn more about how security and travel risk management solutions can help your organization prioritize the safety and well-being of your employees and ensure business continuity.
Related
Intelligence Analysis
Poliovirus Detected in European Wastewater in Late 2024, Underscoring Importance of Vaccination
Poliovirus was detected in wastewater across multiple European countries in late 2024, highlighting the need for continued surveillance and vaccination efforts.
By Robyn Mazriel
February 17, 2025
Article
Lessons in Resilience: Reflections on Large-Scale Event Risk Management at the 2024 Olympic Games
Discover how Crisis24’s expertise in large-scale event risk management, from risk intelligence and security to medical expertise, safeguarded clients at the 2024 Paris Olympic Games.
February 12, 2025
Intelligence Analysis
South African Mining Incident Highlights Risk Illegal Miners Pose to the Extractive Industry
A recent deadly incident in a disused gold mine in South Africa underscores the current security challenges faced by companies.
By Matthieu Metivier
February 10, 2025
Intelligence Analysis
Europe Faces Security and Stability Challenges in US President Trump's Second Term
US President Donald Trump's second term will likely reshape European security by testing NATO's collective defense principles and introducing a transactional approach to US commitments.
By Sharon Kaur
February 6, 2025