US Retailer to Protect Employees and Sites Nationwide with Crisis24 Risk Management

Duty of care is an important consideration for the retailer, and Crisis24 will help the retailer ensure the well-being of employees and retail locations through a single interface. Through the Crisis24 Horizon Intelligence Hub, the retailer will have continuous access to real-time risk intelligence, allowing decision-makers to pinpoint, assess, and respond to security concerns as they arise. 

For example, if a hurricane is forecasted to impact a region where the retailer operates multiple stores, Crisis24’s intelligence analysts will provide early warnings, allowing leadership to make informed decisions on temporary closures, staff relocation, or supply chain adjustments. Meanwhile, employees in the affected areas will receive real-time alerts and guidance through a mobile app, ensuring they are prepared and can take necessary precautions. Travelers facing airport shutdowns, for example, will have direct access to Crisis24’s global support team, receiving immediate assistance to reroute their travel plans or secure safe accommodations. 

If an employee on a business trip experiences a medical emergency, they can use the platform to request immediate assistance. Crisis24’s integrated medical and security services will facilitate rapid intervention, whether it involves directing them to the nearest medical facility, arranging emergency evacuation, or providing direct support through a 24/7 assistance hotline.

Crisis24 was chosen for its ability to be a true partner with the retailer and offer a fully integrated, cost-effective solution “under one roof.” The scalable platform will significantly strengthen the retailer’s ability to safeguard its nationwide workforce and retail footprint against evolving threats while strengthening business continuity. Employees will feel more confident knowing that their safety is a priority, whether they are working in-store, traveling for business, or managing operations remotely. In the face of unforeseen events, from extreme weather to geopolitical tensions, the retailer will have the tools and intelligence necessary to respond swiftly, minimizing disruptions and ensuring stability across its operations.

Learn more about how security and travel risk management solutions can help your organization prioritize the safety and well-being of your employees and ensure business continuity.