Crisis24 Support

Refund policy for services offered to clients

In the event that the Services, as defined in the Terms and Conditions of Use, are not made available to you, by electronic means or otherwise, within thirty (30) days after the later of (i) the date of purchase or, if applicable, (ii) the date specified in your contract with us, you may cancel your contract with us pertaining to those Services. If you cancel your contract with us in accordance with the foregoing, we will refund you for all sums paid by you in connection therewith and any contract accessory thereto within fifteen (15) days following the cancellation of the contract. Nothing herein shall relieve you from the restrictions placed on our Content and Services found below.

Any unauthorized use of any of the Content is strictly prohibited.

Crisis24 services made available to you and all content made available therein, including all information, logos, code, software, articles, news alerts, country reports & briefings, risk maps, articles, publications, eNewsletters, stories, text, service names, photographs, images, illustrations, displays, audio and video clips, all Crisis24 proprietary intelligence-related content and other content (collectively, the "Content") are the property of the Crisis24 Group and are protected, without limitation, pursuant to Canadian and foreign copyright, trademark and other laws. Subject to your compliance with our Terms and Conditions and as permitted by your user type, Crisis24 grants you a limited, personal, non-exclusive, revocable, non-assignable and non-transferable license to download, display or use a single copy of the applicable Content on your computer or other personal electronic device. This license is for strictly for personal purposes. You cannot use any Services or Content in connection with any corporate or commercial purpose whatsoever, including but not limited to repackaging the Content and Services in any other corporate or commercial environment. Except as provided herein, you agree not to reproduce, sell, republish, disseminate, distribute, create derivative works from or otherwise make available any of our content, including by framing, caching or similar means, without the prior written consent of Crisis24.