Case Study — 2024
How Crisis24 Horizon Boosts Internal Adoption of Your Risk Management Program
Organizations are required by law to ensure the safety and well-being of their employees. When employees show low interest in adopting risk management programs and technology, both the individuals and the organization are at risk. How do you boost and maintain adoption?
Challenges
- Creating awareness about the app and its value and benefits for the individuals.
- Overcoming any aversion to using new technology.
- Removing the perception of it being another layer of procedural administration.
- Educating personnel that they have complete control over the app privacy settings and that their movements are not being tracked and watched.
Crisis24 Horizon Promotes Adoption
- Seamless Onboarding: Crisis24 Horizon’s streamlined and automated registration process ensures an efficient and smooth experience for all employees. From introductory welcome emails to seamless registration using familiar co-branded identifiers, the process is clearly communicated and easy to complete. Clients using FSSO login parameters can simplify onboarding by providing end-users direct, uninterrupted access to Horizon if they are already logged into their corporate portal or provider solution.
- Intuitive Interface: Users expect a streamlined, up-to-date interface on a design parity with other leading apps. Crisis24 Horizon is a new build utilizing the latest and most intuitive navigation principles and design. Furthermore, Horizon contains an extensive Help Center with 280+ user guides that can be accessed anytime if a deeper understanding of specific features is needed.
- Choice and Customization: Horizon can be customized to the needs of the organization and the individual. Organizations can add their logo to improve recognition and adoption of the platform, in addition to customized messaging and special notices. Individuals have extensive options to curate a personalized experience with their information feeds and notifications to ensure relevance.
- Advanced Compatibility: We always stay up-to-date with the latest operating systems, ensuring accessibility on the latest and most advanced devices.
- Data Protection: Crisis24 highly values data security and has a dedicated information security team. Crisis24 Horizon is GDPR, CCPA, and ISO 27001 compliant, the internationally recognized standard for managing information security.
- Extensive Control: Mobile app users have full control over their privacy settings, removing concerns over what information is being shared by the app. Seeing a person's last known location can be vital in a crisis, but users can set the parameters to which they are most comfortable.
- Accessibility: Horizon is Accessibility compliant to WCAG 2.1 Level AA and provides a wide range of tools to support people with vision, motor, and cognitive disabilities.
Conclusion
Crisis24 Horizon can support your organization in conquering the challenge of low adoption rates, strengthening your duty of care program, and building a safer, more risk-aware workplace for all.
For more information on the platform and to book a demo, visit the Crisis24 Horizon product page