Case Study — 2023
TopoONE by Crisis24 Increases the Efficiency of GSOC Operations at McKesson
Situational Analysis
Meeting its duty of care obligation for over 80,000 employees while ensuring business continuity at its 30+ distribution centers throughout 14 countries is no easy task for McKesson – the ninth largest US-based corporation. To stay competitive and meet its obligations, McKesson’s global security team established a global security operations center (GSOC) to provide a complete view of its potential risks.
McKesson’s global security team evaluates a significant volume of incoming risk events, and over time they acquired many different monitoring systems. Each system functioned as a silo, and the GSOC team had difficulty monitoring numerous screens, maps, and reports. While managing dozens of incompatible systems, the global security team was overwhelmed with data that often hindered timely responses to risk events. High-value actionable data was being commingled with less critical data with little or no strategic protection impact.
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