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19 Jul 2024 | 06:33 AM UTC

Australia, New Zealand: Microsoft service outage impacting banking services in the region as of July 19

Microsoft service outage affecting banking services in Australia and New Zealand July 19. Temporary commercial disruptions possible.

Warning

A Microsoft service outage is impacting banking services in Australia and New Zealand as of July 19. Reports indicate that customers of several banks, including National Australia Bank, Bendigo Bank, Commonwealth Bank of Australia, Bank of New Zealand, ASB Bank, ANZ, and Kiwibank, are encountering disruptions in internet and mobile banking as well as electronic payments. Access to mobile and internet banking could vary by location. It is unclear when normal services will resume. The outage is also reportedly affecting other businesses, including supermarkets and telecommunication companies like Foxtel and Telstra.

The outage could lead to business and electronic payment disruptions for customers of the affected banks. Lingering business interruptions are possible even after normal services resume as operations take time to normalize.

Plan for possible business and communication disruptions. Consider using alternative banks or payment methods, if possible, for urgent transactions. Stay updated on the status of internet and mobile banking services with respective banks.