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19 Aug 2024 | 09:08 AM UTC

New Caledonia: Internet disruptions due to cyberattack on the Lagoon internet service provider ongoing territorywide, Aug. 19

Disruptions to internet services by Lagoon ongoing across New Caledonia as of Aug. 19 due to cyberattack. Business disruptions possible.

Informational

Internet disruptions are affecting Lagoon internet service provider customers across New Caledonia on Aug. 19. Outages began on Aug. 18 following a ransomware attack. Officials announced a gradual resumption of services on the evening of Aug. 19, advising affected clients to keep their modems switched on to facilitate resolution. Access to the internet, the Lagoon website, and electronic mail services offered by Lagoon are impacted. The timeline for normalization of services is unclear.

Users are likely to experience lingering disruptions, such as slow internet speeds and connectivity issues, even after services resume. Communication and business disruptions are also possible.

Plan for possible communication and business disruptions. Consider alternative modes of communication, such as satellite connections, for critical business operations.