CRISIS 
RESPONSE

Crisis response

IMMEDIATE, EXPERT 
CRISIS RESPONSE 
SUPPORT WORLDWIDE

Our highly agile, multi-disciplinary crisis response teams are ready to deploy at short notice to support and reinforce your organization. Our consultants rapidly orientate to your business demands and offer advice to the highest level of leadership as well as practical on-the-ground support to help stabilize and recover from any crisis situation.

250+


CRISIS RESPONSE
CASES ANNUALLY

diplmoatic

SPECIAL RISKS RESPONSE

Having managed more than 1,500 cases over the past three decades, Crisis24’s Special Risks team works with many of the world’s leading insurance companies on threats, extortion, kidnapping for ransom, and other high-threat situations. With an average 15+ years of field experience, our consultants are well-versed in the negotiation tactics of the groups operating in the area.


CRITICAL EVENT MANAGEMENT

MALICIOUS THREAT

KIDNAPPING

UNLAWFUL ARREST AND DETENTION

MISSING PERSONS

MALICIOUS PRODUCT EXTORTION

HIJACK

MARITIME PIRACY

network

PRODUCT RISKS RESPONSE

Handling more than 80 incidents annually, Crisis24’s Product Risks team has extensive experience in the food and beverage, consumer and electronic goods, automotive, supply chain, and pharmaceutical industries. Employing a 360° approach, our consultants can provide communications strategies, technical advice, guidance for implementing corrective actions, and prevention plans.


PRODUCT RECALL

PRODUCT CONTAMINATION

PRODUCT FAILURE

PRODUCT CITATION/WARNING


Cyber Incident Response

CYBER INCIDENT RESPONSE

Having responded to over 50 major cyber crises—including massive data thefts and global, business-interrupting ransomware attacks—our technical experts support clients’ remediation and recovery teams while Crisis24’s ongoing deep & dark web monitoring help inform the most effective response strategy.


DATA THEFT

HACKING

RANSOMWARE

ENCRYPTION 

NETWORK PENETRATION

discreet

ALL HAZARDS RESPONSE

Armed conflict. Disease outbreaks. Corporate scandals. For incidents where clients’ internal crisis management teams need to rapidly augment their capabilities, Crisis24's All Hazards Response team provides expert support across crisis management efforts while observing the highest levels of confidentially.


PANDEMICS

REPUTATIONAL ISSUES

POLITICAL INSTABILITY

TERRORISM

CIVIL UNREST

WORKPLACE VIOLENCE

protective-detail

INSIDER THREAT MANAGEMENT

Insider threats can have serious consequences—from trade secrets theft to business disruption to loss of life. Holistic and industry-specific, Crisis24’s Insider Threat Management programs are designed to provide protection and monitoring today—and to improve continuously over time.


ESPIONAGE

FRAUD

INFORMATION THEFT

PHYSICAL PROPERTY THEFT

SABOTAGE

SECURITY COMMITMENT

WORKPLACE VIOLENCE

GREATER 
ORGANIZATIONAL 
RESILIENCE

IS WITHIN REACH


END-TO-END CAPABILITIES

To pursue better outcomes for clients, Crisis24 targets risks that arise before, during and after a crisis.

PRE-INCIDENT CONSULTING

PRE-INCIDENT CONSULTING

By helping your team take the proper precautions today, we ensure that your organization can respond to any future crises from a position of strength. 

  • RISK AND VULNERABILITY ASSESSMENT

  • BUSINESS CONTINUITY PLANNING

  • CONTINGENCY PLANNING

  • CRISIS LEADERSHIP TRAINING

  • CRISIS MANAGEMENT PROGRAM REVIEW

  • RESILIENCE REVIEW

  • SIMULTED INCIDENT EXERCISES

LOGISTICAL SUPPORT

Crisis24’s crisis response consultants can tap into GardaWorld's vast network of in-country security teams and Crisis24's medevac capabilities to deliver critical assistance to affected parties even when state agencies cannot.

  • MEDICAL EVACUATION

  • SECURITY EVACUATION

  • REPATRIATION OF MORTAL REMAINS (RMR)

CRISIS COMMUNICATIONS

Our communications experts support clients throughout any crisis event, helping them emerge from any incident with their brand and reputation intact.

  • PLANNING AND TRAINING

  • REPUTATION AND SENTIMENT MONITORING

  • DEVELOPMENT OF A ROBUST COMMUNICATIONS STRATEGY

  • STAKEHOLDER MAPPING AND MESSAGING

  • TRADITIONAL MEDIA AND SOCIAL MEDIA MANAGEMENT

INVESTIGATIVE SUPPORT

Drawing on decades of law enforcement experience, our investigations into the backgrounds and operations of individuals and/or operating companies range from online examinations to discreet inquiries undertaken by our trusted global sources.

  • SETUP AND MANAGEMENT OF AN INVESTIGATIVE STRATEGY

  • SURFACE, DEEP AND DARK WEB MONITORING AND ANALYTICAL SUPPORT

  • TECHNICAL SURVEILLANCE COUNTERMEASURES

  • STAKEHOLDER INTERVIEWS AND LINK ANALYSIS

POST-INCIDENT CONSULTING

Following an incident, we help you conduct a review and enhance your crisis management protocols in order to prevent recurrences and improve any future responses.

  • “LESSONS LEARNED” ASSESSMENTS

  • RISK MANAGEMENT PROGRAM ENHANCEMENTS

  • POST-INCIDENT DEBRIEFS WITH VICTIMS AND FAMILIES

  • NEAR-TERM TRAUMA MANAGEMENT COUNSELORS

  • LONG-TERM TRAUMA AND STRESS ASSESSMENTS

  • NETWORK HARDENING AND DATA RECOVERY

  • LONGER-TERM CYBERSECURITY ROADMAPS

OUR EXPERTS


WHEREVER WE 
OPERATE, WE EMPLOY 
THE VERY BEST

Regardless of title—Chief Medical Officer, Analyst, Security Consultant—the name and experience of the person in that role are why the world’s leading organizations choose Crisis24.

SECURE EVERY ADVANTAGE