Schneider Electric Enhances Duty of Care with Mass Notification from Crisis24 

Ensuring Employee Safety in Crisis Situations  

Schneider Electric is a global energy management and automation company that operates across five business units. With approximately 45,000 employees in North America and more than 150,000 worldwide, the company prioritizes employee safety as a fundamental value.  

Schneider Electric has relied on their Mass Notification system from Crisis24 for many years to send location-based emergency alerts that target employees based on their assigned office locations. Given the rise in remote and hybrid work, however, there was a growing need to also deliver communications to employees based on their home locations.  

Delivering the Right Message to the Right Recipient at the Right Time  

To enhance its crisis management and employee safety program, Schneider Electric leveraged the geofencing capabilities of their Mass Notification system. Since they had previously added employees' home postal codes into the system, Schneider Electric could precisely target workers based on their residential locations, confirm their safety or need for assistance, and direct them to the appropriate resources as needed. Schneider Electric’s leadership, highly invested in employee safety and well-being, received real-time updates on impacted employees.

The devastating wildfires in Southern California in 2025 put the Mass Notification system to the test. The crisis management team was able to drop a pin on a map and expand a geofence radius to identify employees within proximity to the multiple wildfires breaking out. Instead of sending notifications to all employees assigned to the company’s Los Angeles offices, which comprised hundreds of individuals, the system identified and messaged only the 24 employees residing within the wildfire impact zone and evacuation area. 

 Using the system’s two-way messaging capabilities, Schneider Electric employees could respond with critical updates, such as whether they had to evacuate, whether they sustained damage to their homes, and if they required assistance.

Protecting Every Employee and Preserving Business Continuity   

Mass Notification significantly improved Schneider Electric’s ability to protect its employees in crisis situations and fulfill its duty of care.

Enabling Faster Employee Outreach and Crisis Response  

Previously, Schneider Electric relied on a mapping function in a spreadsheet to import and organize employee zip codes, which was not only time-consuming but also prone to inaccuracies. Geofencing provided a seamless, automated way to locate impacted employees in minutes, ensuring that crisis response teams could focus on actual relief efforts rather than data analysis.

Streamlining Internal Visibility and Communications  

Schneider Electric’s executive leadership is highly invested in the safety of its employees, and after an emergency inevitably asks: Do we have any employees in the path of the disaster? Is everyone accounted for? Are we providing the appropriate support? With the Mass Notification system, the safety and crisis management personnel are now equipped with the necessary data to quickly respond to leadership inquiries and provide accurate, real-time updates; this significantly enhances corporate confidence in the company’s crisis management team. 

Maintaining Business Continuity 

The efficiency of Mass Notification prevented excessive disruption to business operations by ensuring that only affected employees were contacted. This targeted communication approach minimized operational inefficiencies and ensured that resources were allocated where they were needed most. 

Setting a High Standard for Duty of Care 

Schneider Electric’s implementation of Mass Notification with geofencing has revolutionized its approach to employee safety during crises, and the company continues to set a high standard in leveraging technology to enhance duty of care. Mass Notification has proven indispensable in safeguarding Schneider Electric’s most valuable asset—its people.