When a global food manufacturer looked to supplement its existing travel program with further support for its personnel in high-risk locations, it sought out risk management expertise and experience from a seasoned provider, Crisis24.
However, with the sudden onset of the COVID-19 pandemic only three days into the program, the organization faced an entirely new challenge. Travel for all employees was less of a concern now that employees were working remotely, so the role of Crisis24 had pivoted to focus more on policy and plan development – something that could now be refined in more detail.
Taking a truly integrated approach, Crisis24 worked with the client to conduct a thorough audit of existing plans and processes regarding the security of personnel, physical assets and sites and, designed a route to creating a more mature program that could help mitigate future risks.
As restrictions eased, the trust built throughout the pandemic and the proven expertise gave way for Crisis24 to support the client’s return to business travel. As the C-suite sought to resume limited travel to operations in high-risk locations, they turned to Crisis24 to provide real-time intelligence and pre-travel hotel assessments coupled with secure ground transportation and on-the-ground support.
Crisis24’s extensive capabilities, always-on intelligence and flexible approach to integrated risk management were the key drivers in building a trusted partnership with this global food manufacturing client.
Features of the Risk Management Solution
Learn how Crisis24’s integrated risk management solutions help the world’s most prominent organizations and disruptive brands operate with confidence.
