Many organizations deprioritized their travel risk management programs when the COVID-19 pandemic put a halt to employee travel. As a means to help manage costs throughout the pandemic, a global technology solutions company made the difficult decision to put its duty of care program on hold, leaving leaders without essential decision-support intelligence and tools to manage risk.
Hurricane Event Exposes Operational Vulnerabilities and Duty to Inform
Not long after this decision was made, a Category Five hurricane severely impacted one of the company’s essential facilities. Without a risk management platform in place, leadership was left without actionable risk intelligence and had no way of knowing where employees were located relative to the storm nor a way to manage life safety check-ins with staff. Leadership quickly recognized the lack of risk management capabilities left the company exposed to numerous vulnerabilities across all of its facilities spanning 140 countries.
Tailored Integrated Risk Management Solution for Global Operating Footprint
Driven by a commitment to duty of care, the security leadership team sought a tailored risk management solution. An existing relationship with GardaWorld, Crisis24’s parent company, opened the door for Crisis24 to provide a solution that met their unique needs. The tech titan was impressed with the breadth of Crisis24’s services, flexible risk management platform, experience with similar clients, and ability to deliver a tailored solution. The client is now able to make swift decisions about its people, operations, and facilities with Crisis24 as a trusted partner. Sitting squarely in the heart of the security operations center, Crisis24’s risk management platform delivers:
- Intelligence - Prompt intelligence alerts of significant incidents and events worldwide
- Full-picture View of All Personnel - Allows leadership to quickly identify the location of all employees that may be impacted by a possible incident anywhere in the world
- Sites at a Glance – Indicates buildings and inhabitants that may be impacted by an incident anywhere in the world
- Mass Notification – Seamless platform to send mass two-way communications to an individual or group of team members anywhere in the world, providing real-time duty of care responsibilities
Explore how Crisis24’s unrivaled integrated risk management platform delivers a reliable solution to quickly anticipate, prepare, respond, and recover to incidents worldwide.
