With business travel continuing to rise and a longstanding duty of care program that hadn’t been assessed in over a decade, a global investment firm knew it was time to re-evaluate its program and supporting tools. Aware of the ISO 31030 standard released in 2021, the company felt compelled to ensure its program was updated to encompass the guidelines for providing protective measures for global business travelers.
Building on an existing relationship with Crisis24’s Private Strategic Group team, Crisis24 was invited to submit a proposal. After a competitive multi-vendor process, Crisis24 unseated the incumbent provider with a scalable solution the client believed to be the most comprehensive and best fit for their future.
Crisis24’s solution includes:
- Intelligence Hub – an integrative state-of-the-art intelligence platform supported by over 200K sources of information and backed by proprietary AI technology
- Traveler Tracker – integrating with the Intelligence Hub to provide fast, accurate intelligence combined with immediate threat exposure calculations to quickly identify travelers potentially impacted by an incident anywhere in the world
- Communicator – integrating with the intelligence hub to enable two-way communication and notification worldwide to an individual or group
- Dedicated 24/7 Hotline – client-specific phone number providing access to our multi-lingual global operations centers
- Medical and Security Assistance – an end-to-end solution combining global medical and security assistance and response 24/7
Together these tools assist in creating a strong duty of care program following the guidelines established in ISO 31030 – keeping employees safe no matter their location and creating a competitive advantage in today’s global operating environment.
Learn more about the ISO 31030 standard and how Crisis24 can assist in every stage, from assessment to implementation to monitoring and response.
