With the ‘new normal’ evolving to include a return to business travel, and challenges around changing movement restrictions and medical considerations, a US financial institution reached out to Crisis24 to power their travel risk solution.
Crisis24 worked with the client to implement a 24/7 hotline, covering both security and medical needs for both their traveling and non-traveling personnel, providing an all-encompassing duty of care program for their employees.
The assistance solution was truly put to the test when a security incident occurred close to the client’s offices, threatening the safety of their employees. Leveraging Crisis24’s analyst capabilities, the organization called upon the hotline for advice on whether they should evacuate the premises and what security measures they should take.
As the situation unfolded, active monitoring of the incident combined with real-time updates led to a successful resolution of the event, ensuring the safety of both personnel and sites.
This proven trust and expertise, both in day-to-day operations and in a crisis, coupled with always-on intelligence and a flexible approach to integrated risk management were the key drivers in building a partnership with this global financial institution.
Features of the Risk Management Solution
- Travel Risk Management
- Intelligence Alerts
- 24/7 Dedicated Hotline
Learn how Crisis24’s integrated risk management solutions help the world’s most prominent organizations and disruptive brands operate with confidence.
