Crisis and Security Consulting
Strengthen your organizational resilience and be prepared for any risk.
A resilient organization is more agile and competitive. Crisis24 assists you through the development, cultural embedding, and maintenance of your security risk and crisis management programs to help you achieve better organizational resilience.
Withstand changes and tackle unexpected crises head-on to ensure continued success and the protection of your people, assets, and reputation.
55+ years of experience in the industry
300+ pre-incident consulting projects annually
85+ risk and crisis management consultants
Multi-lingual and worldwide capabilities
24/7 Global Operation Centers and innovative technology
Our Approach to Organizational Resilience
Crisis24 takes a best practice approach ensuring that your organization has the resilience to adapt to changes and deal with crises, so it can successfully weather uncertain events. Our pre-incident consulting services help you anticipate and plan for any risk.
Risk Management Consulting
Our pre-incident consulting services include everything an organization can do to identify, quantify, and mitigate risks down to an acceptable level. Crisis24’s Physical and cyber security risk management keeps you ahead of emerging risks.
We provide insight into your current level of organizational resilience, identifying key areas of weakness or disconnect to be addressed. We focus on the current capability, maturity, and connectivity of your risk management ecosystem. We also examine the culture of the organization to determine if the appropriate behaviors are in place to support organizational resilience.
We ascertain the current level of your Security Risk Management maturity and provide a gap analysis with recommendations for areas of improvement. The review considers the complete spectrum of corporate security risk management and findings are represented in a ‘maturity matrix’ which can be used to track continued development.
We produce detailed, bespoke threat analysis reports, focusing on a region, country, city and/or specific site of interest to provide a high level of situational awareness. Reports can focus on a particular concern (e.g. kidnap, terrorism, corruption), location or industry sector. Identified threats are given a likelihood rating to feed into your risk assessment process and reports may also include a Design Basis Threat (DBT) to determine ‘most likely’ and ‘most dangerous’ scenarios to support a subsequent site security survey.
Whether your concern is for a pre-construction work site, office building, plant, hotel, or other assets, a Vulnerability Assessment / Site Security Survey looks at the effectiveness of the Physical Protection System (PPS) in place, identifying any weaknesses that an adversary could exploit.
We identify and quantify the security risks to your global assets and advise on the most appropriate and cost-effective measures to manage risks down to an acceptable level. Our methodology is a best practice and replicable approach adopted from industry standards.
We help develop policies, plans, and standard operating procedures (SOPs) to ensure that your Security Risk Management program is properly articulated and documented, and that clear guidance is cascaded down to the personnel responsible for security at all levels of the organization.
We provide dedicated security advisors to support all aspects of your Security Risk Management program from within your organization, including the development of plans and procedures, training and management of personnel, and the management of protective and technical security teams.
Our investigative and due diligence services are founded on commercial and law enforcement experience and are guided by leading international standards. Our practice is supported by a team of investigative analysts gathering online data and utilizing our proprietary DigitalTrace solution to undertake discreet intelligence enquiries in support of the client’s mandate.
DigitalTrace is Crisis24’s proprietary profiling, monitoring, and data breach alert solution, combining a market-leading, open-source intelligence platform (with the largest deep and dark web data set available on the market) backed by a team providing 24/7 monitoring, analysis, alerting, and consultant support. The timely, actionable intelligence enables informed decision making, so that measures can be taken to protect people, information, property and reputation. Find out more about Digital Trace.
We build and deliver a range of bespoke training packages for employees at all levels of the organization. Training ensures adoption of best practice methods and practices throughout the security risk management team. It helps raise awareness of security matters and the part that everyone plays in the protection of the organization’s assets.
Build an Effective Travel Risk Management Program
Crisis24 supports organizations with the development of comprehensive Travel Risk Management plans, defining and articulating procedures for the protection of traveling personnel and helping them to effectively communicate to all travelers. This ensures that travelers understand what is in place to protect them and what their obligations and responsibilities are whilst on business travel.
Incident & Crisis Management Planning
Risk cannot be eliminated entirely, therefore we support organizations so they are better prepared to respond to incidents and crises of any nature with appropriate incident, crisis management and business continuity plans and pre-selected teams that are trained in advance. Crisis24’s Incident, crisis, and business continuity planning helps you prepare for and respond to many adverse events.
We examine the current maturity of the organization’s Crisis Management capability, including (but not limited to) its governance, decision-making structure, teams, training and experience, resources, tools, protocols, and documentation.
We review existing Crisis Management plans or work with clients to build plans and protocols where none exist. A Crisis Management Plan (CMP) identifies key risks, crisis scenarios, and their potential impact, outlines the structures, roles, responsibilities, and policies required to mitigate risk, and provides tools and protocols for notification, escalation, decision-making, and crisis communications.
As an extension of the CMP, we work with the organization on how to address specific scenarios such as kidnap, extortion, emergency political evacuation, active assailant, product contamination or cyber-attack. This ensures that the organization is prepared to respond to the risks that are of most concern.
Written documentation is turned into a working capability through training. Such training is conducted in stages according to the teams’ experience and includes knowledge of essential concepts, outlining of individual and collective roles and responsibilities, and decision-making tools.
We conduct Simulated Incident (SIMINC) Exercises help to build the confidence and competence of a Crisis Management Team, giving participants the opportunity to practice dealing with worst-case scenarios under controlled conditions and to learn and practice decision-making processes under stressful conditions.
We help organizations build effective Crisis Communications plans, identifying roles and responsibilities, communications channels, messaging guidelines, stakeholder mapping, and building a strategy framework to ensure that, in the event of a crisis, you communicate effectively to all impacted stakeholders to protect both their wellbeing and the organization’s brand and reputation. We have retainer options available to access our expert team deploy to support organizations on short notice.
Our experts help ensure that individuals within a Crisis Communications team are well equipped and prepared for their roles with a range of training including (but not limited to) Crisis Communications ‘key principles’, messaging, spokesperson training, and social media management, as well as full Crisis Communications-focused SIMINC exercises.
We provide instruction and guidance on how to get the best from teams and/or quickly bring together an unfamiliar team to operate as an effective decision-making body. This constructive training gives participants the maximum opportunity to practice their leadership skills in circumstances that are as realistic as possible to the pressurized team environment of a real-life crisis.
We support organizations with the set-up and ongoing management of an effective Business Continuity Management program, advising on policy and program development, business impact analysis, business continuity solution design, plan development, and exercises to train and educate their internal teams.
Crisis24 supports organizations on a range of management consultancy tasks. These range from advice around process improvement, the restructuring or withdrawal of business operations in challenging environments, to the design and delivery of public and private security and emergency services strategy in new global development areas.
Specialist Areas
Our teams advise across a broad range of specialist areas including but not limited to cyber risk, kidnap for ransom and extortion, product risk, and maritime piracy.
Cyber Security Risks
Protect your organization’s information security assets.
Our cyber experts help manage risk to digital systems and data, safeguarding against data theft, damage, disruption, and other cyber-attacks. We help identify key information assets and the risks they are exposed to, and build the right policies, tools, and systems to protect them.
Product Risks
Minimize the risk and impact of a product crisis on your organization.
Our Product Risks team works with some of the world’s leading manufacturers. We design and implement bespoke solutions to help you enhance resilience, protect your operations and brand reputation, along with process improvement solutions making your organization more competitive.
Kidnap for Ransom & Extortion
Protect your personnel operating in high-risk locations.
We have extensive global experience in dealing with and resolving KRE incidents. From in-depth intelligence to pre-trip training and on-the-ground support in the event of an incident, we provide support for organizations, personnel, and their families.
Maritime Security
Protect your vital maritime assets.
We are a global leader in maritime security, utilizing intelligence, monitoring, tracking, alerting, and response capabilities to protect your maritime assets. Through real-world experience we have pioneered numerous techniques and strategies for combating and resolving maritime security risks.
Our Experts
Our teams are experts in their fields. We carefully recruit and train our consultants from a diverse range of backgrounds, such as military, law enforcement, intelligence, academia, commercial security, public relations, and emergency services. Our selection criteria and ongoing professional development programs ensure that the team we provide is of the highest caliber.
Tess Baker
John Kewell
Aleck Burrell
Build organizational resilience.
Our global team is ready to help you determine the security and risk management path that’s right for you.
Integrated Risk Management
Crisis24 comprehensive security and risk management services cover all aspects of risk