UK: System outage cause disruptions, cancelation on British Airways flights at Heathrow Airport in London May 25

Event

Flight disruptions and cancelations are reported on British Airways (BA) flights at Heathrow Airport (LHR) serving London as of May 25 amid IT issues. Reports indicate that a system glitch impacted several platforms, including the airline's mobile app; the system failure has since affected BA's inbound and departure operations, prompting the cancelation of at least 60 flights. A reported 1,000 passengers have been impacted. Airline officials have yet to estimate when the issue will be fully resolved.

Delays and cancelations are almost certain in the coming hours if the system failure becomes protracted. Lingering disruptions are likely as officials work to rebook flights and clear the backlog of flights and passengers.

Advice

Confirm all flights. Allow extra time for transit through LHR the at least the morning of May 26.